What are the responsibilities and job description for the Business Development Agent position at Columbia Gorge Motors?
At Columbia Gorge Toyota, we are committed to an environment where the customer is always treated with respect and dignity. Growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! This immediate opening is for a full time business development customer consultant where you would be in charge of setting up appointments for sales and service as well as follow up with our current customers.
Our Business development center is an integral part of our customer satisfaction experience. We pride ourselves on helping people solve problems over the phone.
What We Offer
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan with matching contributions
- Life insurance
- Paid vacation
- Paid holidays
- Profit sharing
- Tuition reimbursement
Responsibilities - May include but not limited to.
- In bound Sales calls Scheduling Appointments
- Out bound Follow up calls
- Customer Service
- Tracking Calls
- Following Word Scripts – phone up scripts
- Excellent customer service using the skills of MAGIC
- Manufacturer product knowledge
Requirements
- Education Required: High School Diploma or Equivalent
- Multi line phone skills
- Previous customer service experience
- Strong Multi-tasking
- Preferably Bi-Lingual
- Experience with Microsoft Excel and Word.
- Possess good computer skills
- Team player attitude
- Excellent follow through skills
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
