Community Communications Manager

Description

Job Title:                   Community Communications Manager

Department:              Marketing

Reports To:                Director of Staff Development

Compensation:          DOE

Organizational Background:

Columbia Grain International, LLC. is a long time established full-service grain company in the grain and pulses business. Headquartered in Portland, OR, we own/operate over 60 elevators and offices throughout WA, ID, MT, NE and ND to support our domestic and export sales program.

We are a mid-size company with over 500 employees overall.  The employees at Columbia Grain, at all levels of our organization, represent some of the most experienced and knowledgeable in the industry. We are proud of our ability to attract and maintain talented, efficient, long term, community minded employees who can develop lasting relationships with producers and customers both domestic and around the world.

Position Description:

The Community Communications Manager will play a pivotal role in developing and executing communication strategies that foster strong relationships between our organization and its community. You will be responsible for creating engaging content, managing communications channels, and promoting initiatives that drive engagement and positive sentiment within our community. This person must be able to relate and communicate to all employees, from front line laborers to executive team. The ideal individual for this role is not afraid to roll up their sleeves and is immersed in the tasks of the events, and at the same time is a natural leader.

Qualifications

Primary Duties and Responsibilities:

• Develop and implement content strategies for digital platforms (social media, website, email newsletters, etc.).
• Write compelling and inclusive content that reflects the voice of the communities and employees in the country and Portland office.
• Create materials, social media posts, press releases for events and other organization needs.
• Manage the creation of visual and multimedia content.

• Foster and maintain relationships with key community stakeholders including members, influencers, partners, and local organizations. Including local farmers, FFA, etc.
• Act as the organization’s primary point of contact for community-related inquiries and feedback.
• Collaborate with HR with organizing and promoting community events, career fairs, workshops, etc. (both virtual and in-person) to enhance engagement and build awareness.
• Lead regional marketing committees to ensure consistency in messaging and proper brand representation.
• Travel to worksites to establish relationships with employees to have a better represent understand culture, and to align community communications with overall organizational goals.
• Oversee communication channels such as social media, website newsletters, and online forums, ensuring they are regularly updated with relevant, community-focused content.
• Curate and drive content expectations from regional marketing committees.
• Ensure consistency in messaging and voice across all communication platforms.
• Advocate for community interests and values in all communications, ensuring a positive image and presence.
• Proactively address any community concerns or issues through clear and empathetic communication.
• Provide regular reports on the effectiveness of community communication strategies, using data to drive improvements and identify opportunities for greater engagement.
• Stay up to date with industry trends and best practices in community engagement and communications.
• Collect and analyze community feedback to inform communication strategies and improve engagement efforts.
• Monitor community discussions and respond to inquiries in a timely and professional manner.

Skills, Knowledge, Education and Experience:

• Minimum of 3-5 years of experience in community management, communications, public relations, or related fields.
• Proven track record of successful community engagement and content creation, with a focus on digital platforms.
• Excellent written and verbal communication skills, with a creative and engaging writing style.
• Is collaborative, team player, and can also work as an independent contributor.
• Strong knowledge of social media platforms, online communication tools, and digital marketing strategies.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Analytical mindset, with the ability to assess community engagement metrics and use data to drive decisions.
• Passion for building authentic relationships within communities.
• Strong problem-solving skills and a proactive approach to challenges.
• Empathetic, positive, and inclusive communicator, able to adapt tone and style to various audiences.
• Collaborative team player with a commitment to organizational values and mission.
• Experience with graphic design tools (e.g., Canva, Adobe Creative Suite) or video editing software.
• Experience with WordPress, and Microsoft 365 environment, i.e.. SharePoint and Teams
• Bachelor's degree in Communications, Public Relations, Marketing, or a related field.
• Traveling 50%,  including okay with driving for long periods of time.

Benefits Offered:

• Comprehensive Health, Dental, RX and Aflac benefits
• Company paid Life Insurance and Disability
• Flexible Spending Plans
• Employee Assistance Program
• 401K Retirement savings plan
• Paid Holidays, Vacation and Sick leave

Successful completion of initial and ongoing employment screens, including but not limited to criminal background and vehicle record as required.

Columbia Grain is an Equal Opportunity Employer