Banquet Event Captain | Callicoon Hills Resort

Let’s start off with the most important part - what’s in it for you:

The Perks

• Eligibility of perks is dependent upon job status
• Hourly Pay Range: $15-$18 DOE
• Tip/Tip Pooling Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
  
  

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

The Brass Tacks

• Maintains standards for food and beverage quality, presentation, handling, sanitation and safety
• Follows all appropriate policies and procedures
• Serves food and beverage to guests and provides quality customer service
• Advises guests, clients and team members on matters relating to food and beverage offerings
• Communicates directly with the Culinary and Stewarding teams during service to ensure proper client and guest service is being achieved
• Coordinates the timing of each course to correspond with the dining pace of the guests
• Assists in the acquisition of special equipment needed for banquet functions
• Conducts a briefing or “line-up” with team members at the beginning of each shift in order to keep staff informed of updates, changes and/or problematic situations
• Represents the club as the point of contact during events, acts as a liaison between guests and team members, responds and works to resolve guest issues and concerns as necessary.
  
  

The Nitty Gritty

• At least two years of experience in a high volume, quality banquet service operation; or an equivalent combination of education, training and experience
• Previous food & beverage supervisory experience
• Basic computer literacy in the Point of Sale system and the sales and catering computer application
• Current State Food Handling and Liquor Serving License(s)
  
  

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you'll Work:

Callicoon Hills a century-old hotel celebrating all that nature has to offer in Catskills, New York. With access to hiking, swimming, fishing, and more, the 23-acre, 65-room, and 11 A-frame glamping cabins property also offers countless outdoor communal spaces, with a seasonal pool, yoga deck and fitness center, two saunas, patios with fire pits and Adirondack chairs, covered porches with rocking chairs, a picturesque lake and bustling creek, and so much more. Staying true to the seasons of the bountiful Hudson Valley, Callicoon Hills offers a seasonally driven restaurant, Conover Club, and cafe, Rise & Shine Coffee Shop, both open to hotel guests and locals alike.

The property’s four main areas include The Boarding House, The Pool House, The Ridge Rooms, and The A-Frame Cabins. Callicoon Hills is also home to a fully restored 1959 English hay press Barn (perfect for weddings and events), brought to the Catskills from Indiana. With hand-hewn beams, a 40-foot ceiling, and an open cupola that lets in a flood of daylight or a starry night sky, the Barn overlooks the lake at the valley of the mountain and connects to stone pathways that take guests to the nearby creek.

The Fine Print

Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.