Food and Beverage Manager

Food and Beverage Manager | Heathman Hotel Kirkland

Immerse yourself in the sophisticated charm of The Heathman Hotel Kirkland and the warm, inviting atmosphere of Hearth Restaurant. We are searching for a dedicated Food & Beverage Manager to champion our commitment to exceptional service and culinary excellence. If you thrive in a fast-paced environment, possess a strong understanding of food and beverage operations, and are passionate about creating memorable guest experiences, we encourage you to apply.

Let’s start off with the most important part-what’s in it for you:

The Perks

• Eligibility of perks is dependent upon job status
• Salary Range: $85,000 to $90,000 DOE
• Cellphone Allowance
• Incentive Eligible
• Complimentary Parking
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Inclusive and Supportive Work Environment
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
  
  

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

The Brass Tacks

Operations Management:

• Oversee daily operations of the restaurant and event spaces, ensuring seamless service and exceptional quality.
• Manage inventory, ordering, and vendor relationships to optimize costs and maintain quality.
• Develop and implement standard operating procedures to enhance efficiency and consistency.
• Prepare weekly schedules taking into consideration fluctuations in business to control labor costs.
  
  

Team Leadership & Development:

• Lead, mentor, and train front-of-house staff, fostering a culture of excellence and teamwork.
• Conduct regular performance reviews and provide constructive feedback.
• Recruit, hire, and onboard new team members.
• Empower, train and reinforce proper service etiquette.
  
  

Guest Experience & Event Management:

• Ensure exceptional guest satisfaction by proactively addressing concerns and exceeding expectations.
• Oversee event planning and execution, collaborating with the culinary team to create memorable experiences.
• Manage guest feedback and online reviews, implementing strategies for continuous improvement.
• Follow up on reviews and guest experience.
• Assist in developing and maintaining marketing strategies that targets our clientele and draws new customers to the restaurant.
  
  

Financial Management:

• Prepare and manage the front-of-house budget, controlling expenses and maximizing revenue.
• Submit payroll accurately and on time.
• Work with F&B leaders and Executive Chef to manage menus, inventory, and ordering.
  
  

Beverage Program:

• Meet with distributors and wine makers and attend off site tastings to continue wine education.
  
  

The Nitty Gritty

• Minimum of 3 years of food and beverage leadership experience.
• Proven ability to lead and motivate a team.
• Strong understanding of food and beverage operations, including inventory management and cost control.
• Wine Service certification preferred
• Ability to work flexible hours, including evenings, weekends, and holidays.
• The ability to read, write and speak English fluently is required to read, analyze, and interpret regulations. Ability to effectively present information and respond to questions from group of managers, clients, customers, and the general public.
• Computer knowledge including Word, Excel, Outlook, Basic knowledge of POS is preferable.
• Must be flexible and able to perform multiple tasks and work in stressful situations
• Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.
• Strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements.
• Strong people management skills, including communication, coaching, motivating, delegating, scheduling and relationship-building.
  
  

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you’ll work:

The Heathman Hotel Kirkland is the only boutique hotel in the vibrant neighborhood of downtown Kirkland, Washington. Indulge in a refreshing blend of modern luxury, with warm and personalized service. Our 91 guestrooms and suites are luxurious and comfortable, with a variety of sizes and amenities to meet your needs, whether business or pleasure. Savor an inspired seasonal menu and re-imagined dishes, brought to life through traditional hearth over cooking at Hearth. Sip on distinctive craft cocktails in the bar, with indoor and outdoor seating available year-round. Enjoy a leisurely stroll around Lake Washington and the downtown Kirkland arts and shopping district.

The Fine Print

Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.