General Manager | The Allison Inn and Spa

The Perks

• Eligibility of perks is dependent upon job status
• Competitive salary
• Incentive Eligible
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• Discounted Lodging, Dining, Spa, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
  
  

What you’ll do:

The Brass Tacks

• Provides overall direction, coordination and leadership for all departments in the property
• Primary support for all group sales outreach, negotiations, planning and service
• Direct liaison to all community organizations, city officials, industry associations and public relations entities
• Provides transparent and timely communication to leadership inclusive of Management company and owner representative with any sensitive information
• Ensures all applicable standards, policies and procedures are fully implemented in all departments
• Participates in preparation of the annual operating budget and financial plans which support the overall objectives of the property
• Creates and monitors annual operating goals, addressing all the drivers (Financial, Guests, Infrastructure, and Learning and Growth)
• Works with department leaders to meet or exceed established budgetary guidelines for the hotel. Establishes sound pricing policies for guest services. Reviews and approves operating expenses. Develops and implements strategies to enhance profitability and revenue generation
• Directs the accurate and on-time preparation, production and distribution of all required reports
• Protects and enhances the value of all property assets through appropriate programs in maintenance, security, emergency preparedness, housekeeping and capital improvements
• Analyzes guest feedback and discusses findings with department leaders. Institutes changes and upgrades in service as necessary
• Promotes the property by building and maintaining an active and visible position in the local community and with industry partners
• Selects, supervises, trains, develops, schedules, disciplines, and counsels staff. Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards
• Provides timely formal assessment of individual team members in alignment with the performance review policy and procedures
• Conducts training on job standards and areas of responsibility as needed
• Additional job responsibilities may be available in the future based upon applicant, including but not limited to area oversight opportunities
  
  

The Nitty Gritty

• At least 5 years progressive experience in a General Manager role at a property of similar size and level of service
• Working knowledge of all applicable laws, codes and regulations
• Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals. Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public
• Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results
• Strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements
• Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building
  
  

Legal: Columbia Hospitality is posting and recruiting for this role as a proud partner of The Allison Inn and Spa. All employees will be employed by The Allison Inn and Spa, a separate entity from Columbia Hospitality

Where you'll work: Located within the breathtaking natural splendor of Oregon’s Willamette Valley, The Allison Inn & Spa presents an unparalleled experience of a luxury resort. Set in a charming 35-acre landscape, enveloped by expansive vistas of wine country and farmland, this sophisticated retreat serves as a genuine escape from the demands of daily routine.

The Fine Print

Columbia Hospitality, Inc. operating as Columbia Hospitality Service U.L.C. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is an international management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.