What are the responsibilities and job description for the Clinic Receptionist position at Columbia Orthopaedic Group?
Join Our Team as a Clinic Receptionist!
We are seeking a friendly, organized, and detail-oriented individual to join our team as a Clinic Receptionist. As the first point of contact for our patients, you will play a key role in providing exceptional customer service and ensuring the smooth operation of front-desk activities.
Why Join Us?
We value our team members and are committed to creating a positive, growth-oriented work environment where you can thrive. If you’re passionate about patient care and ready to contribute to a supportive team, we’d love to hear from you!
What You'll Do
As a Clinic Receptionist, you’ll play a vital role in our team by:
Greet and welcome patients with a warm and professional demeanor.
Manage appointment scheduling, rescheduling, and cancellations.
Handle phone calls, emails, and inquiries promptly and efficiently.
Verify and update patient information, including insurance details.
Process patient check-ins and check-outs, including collecting payments and providing receipts.
Coordinate with medical staff to ensure timely patient flow.
Assist with administrative tasks such as data entry and filing.
We’re seeking someone with:
Prior experience in a receptionist or front-desk role, preferably in a medical setting.
Excellent communication and interpersonal skills along with strong organizational abilities and attention to detail.
Ability to handle a fast-paced environment.
A friendly and positive attitude with a patient-focused approach is essential to success!
Benefits:
Health, Dental and Vision insurance
Employer-sponsored disability and life insurance
Paid Time Off (PTO)
401k with a company match
Apply today to start your journey with us!
