What are the responsibilities and job description for the Front Desk Representative position at Columbia Skin Clinic?
Columbia Skin Clinic, Columbia's premiere dermatology group, is looking for a dynamic, top-notch front desk representative to undertake all receptionist and clerical duties at the front desk of our clinic. Will serve as the first point of contact for all patients and is responsible for providing exceptional customer service to create a positive experience for everyone entering the office. Columbia Skin Clinic has been servicing the community for over 40 years. This is at our DOWNTOWN location.
Responsibilities:
- Welcome and greet patients and visitors in a professional and friendly manner.
- Check-in patients, verify insurance information, and update patient records accurately.
- Collect co-payments and payments for services rendered.
- Coordinate with medical staff to ensure efficient patient flow.
- Maintain cleanliness and organization of the front desk area.
- Handle sensitive patient information with confidentiality and discretion.
- Adhere to office policies and procedures to ensure quality service delivery.
- Scanning pertinent patient information into EMR
Requirements:
- Prior experience in a medical office or healthcare setting preferred.
- Excellent communication skills, both verbal and written
- Demonstrated customer service skills with a friendly and approachable demeanor.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Flexibility to work at multiple office locations is preferred.
- A commitment to upholding patient confidentiality according to HIPAA regulations
Job Type: Full-time
Pay: From $16.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $17
