Administrative Coordinator - Longview, WA

Why Work For Us?
Columbia Wellness is proud to be a company of real people committed to quality. We are focused on building a better future in mental health and behavioral healthcare. We have established a strong referral base in the community, and we are invested in our clinical growth. We offer generous training opportunities, free supervision, and a large spectrum of programs in which you can work. Columbia Wellness is located in-between two major cities, Seattle and Portland. By working with us you get the best of both small town and big city life. You're close to the beach, the mountains, the quiet and the city life. If you're looking for a place to call home and build a career, join our team at Columbia Wellness. If you want to make a difference that matters, then we want to hear from you. Together we can do more.

Position Overview

This is a non-exempt, administrative coordinator position, reporting directly to the Director of Operations for Billing & Administration. This role assists with filling in and coordinating staff coverage when administrative staff are absent, carrying out a staffing plan to maximize efficiency in customer service and clerical support. This role will also provide ongoing training for administrative & Intake staff as well as training new staff on the workflows, processes and policies of Columbia Wellness.

Summary of the Essential Duties and Responsibilities

• Provides training for new administrative hires and to increase skills as needed.
• Cover all positions in the administrative department in case of absences or vacant positions.
• Communicates departmental challenges to the Director of Operations for Billing & Administration.
• Assist with the development of procedures to improve efficiencies in daily processes.
• Effective use of technology and software including but not limited to computers, phones, email, EMR, etc.
• Be helpful, respectful, approachable and team oriented.
• Effective time management
• Must be punctual in person and with work tasks assigned.
• Build strong working relationships and a positive work environment.
• Be receptive to feedback, willing to learn, and embrace continuous improvement.
• Attend all appropriate staff, organizational, and external meetings (as assigned).
• Work efficiently both independently and as part of a team.
• The ability to be flexible and manage urgent and crisis situations effectively.
• Ability to motivate staff and develop a working team around individual cases.
• Other duties as assigned.

Minimum Qualifications:

• AA degree or equivalent, is desired.
• Five (5) years’ experience in a reception/clerical position, with 2 years of that required in a medical setting.
• Experience working with Electronic Health Record Systems (EHR)Credible preferred
• Extensive knowledge of computers and office equipment is a must.
• Ability to respond and tolerate difficult people and crisis situations.
• Ability to display exceptional customer service, writing, computer, and analytical skills.
• Ability to learn all aspects of the job duties of each team member and cover accordingly.
• Ability to organize, and prioritize, multiple tasks.
• Punctual
• Ability to pass a background check
• Valid driver's license with clean driving abstract
• Ability to cover multiple locations within Cowlitz County
• Excellent communication skills

Preferred Qualifications:

• Supervisory experience is required.
• Previous experience in a mental health and/or substance abuse field preferred

Salary: Starting at $19.71/hr.

We are proud to be able to not only offer competitive compensations but also a benefit package that our employees love.

We offer all permanent full-time employees:

• Medical, Dental and Vision paid in full for employees and children beginning the 1st of the month following 30 days of full-time employment. Spousal/Significant other coverage at a nominal cost to employee of just $46.95 per month.
• Long term disability and life insurance paid for by the employer
• 5% of gross pay put into a retirement plan by the employer. Immediately vested, no match requirement.
• 11 paid holidays per year.
• 26 days paid time off per year.
• Revenue Share Opportunities.

Columbia Wellness is an Equal Opportunity Employer. Visit our website: www.columbiawell.org to learn more about our organization.

Columbia Wellness is a private nonprofit organization that has been serving the community for over 70 years!