Civic Center / Cultural Affairs - G134

Major Duties and Responsibilities

This position is responsible for managing the daily operations of the Civic Center.

• Manages the daily operations of the Civic Center, Ice Rink Facility, and The Historic Liberty Theater.
• Key duties include promoting and developing the use of the Civic Center for sporting events, concerts, conventions, and local and civic events to promoters, agents, and local businesses and organizations by developing, writing, and updating the building policy and procedure manual.
• Supervises the booking and scheduling of events, rental rates, and contract settlements.
• Approves marketing and advertising packages and works with building tenants and major clients such as hockey, arena football leagues, theatrical events, food and beverage vendors, and event ticketing agencies in negotiating contracts and leasing requirements.
• Additional duties include interviewing, hiring, training, assigning, supervising, evaluating, and disciplining personnel; providing policy-level direction for the box office, food and beverage service, and facility operations and maintenance; preparing monthly and quarterly income, inventory, and facility inventory reports.
• Financial management duties include developing and administering the annual revenue and operating budget; recommending new revenue sources, monitoring approved budget, authorizing expenditures and assisting with audits when requested.
• Ability to analyze and investigate complaints and concerns from the City Manager, Mayor, public officials, and the general public and recommend appropriate action for problem resolution.
• Must be committed to continuous quality improvement by preparing short and long-range strategic plans and performance standards including financial analysis, capital needs, and project review.
• Performs other related duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of the principles and practices of community exhibition, public entertainment, and facility organization, management, and promotion.
• Knowledge of the principles and practices of budgetary development and management.
• Knowledge of industry practices and requirements in organizing, promoting, and producing a wide variety of events including sports, trade shows, concerts, state productions, exhibitions, and conventions.
• Knowledge of financial management practices in the exhibition/public entertainment facility field consistent with federal and state laws and municipal policy.
• Knowledge of the current literature, trends, and developments in the field of exhibition/public entertainment facilities management and promotion.
• Knowledge of the principles of supervision, organization, and administration.
• Skill in negotiating contracts and rental agreements.
• Skill in problem solving and decision making.
• Skill in management and supervision.
• Skill in operating standard office equipment.
• Skill in oral and written communication and community outreach techniques.

Minimum Educational and Training Requirements

Physical Requirements

The work is typically performed while sitting at a desk or table. The employee must occasionally lift light objects.

• Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching.
• Climbing – ascending, descending ladders, stairs, ramps, requires body agility.
• Crawling – moving about on hands, knees, or hands, feet.
• Crouching – bending body forward by bending leg, spine.
• Feeling – perceiving attributes of objects by touch with skin, fingertips.
• Grasping – applying pressure to object with fingers, palm.
• Handling – picking, holding, or working with whole hand.
• Hearing 1 – perceiving sounds at normal speaking levels, receive information.
• Hearing 2 – receive detailed information, make discrimination in sound.
• Kneeling – bending legs at knee to come to rest at knees.
• Lifting – raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
• Manual Dexterity – picking, pinching, typing, working with fingers rather than hand.
• Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning.
• Pulling - use upper extremities to exert force, haul or tug.
• Pushing – use upper extremities to press against objects with force, or thrust forward, downward, outward.
• Reaching – extending hands or arms in any direction.
• Repetitive Motion – substantial movements of wrists, hands, fingers.
• Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
• Standing – for sustained periods of time.
• Stooping – bending body downward, forward at waist, with full motion of lower extremities and back.
• Talking 1- expressing ideas by spoken word
• Talking 2 – shouting to be heard above ambient noise.
• Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
• Visual Acuity 2 - color, depth perception, field of vision.
• Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.
• Visual Acuity 4 - operate motor vehicles/heavy equipment.
• Visual Acuity 5 -close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts.
• Walking - on foot to accomplish tasks, long distances, or site to site.

The work is typically performed in an office, library, or computer room.