What are the responsibilities and job description for the Entry Level Customer Service Representative position at Columbus Consulting?
About the Role
We are a leading provider of customer engagement and sales solutions, connecting nationally recognized brands with local markets. As an Entry Level Customer Service Representative, you’ll contribute to our mission by building relationships with customers, managing enrollment processes, and delivering outstanding service that drives results.
What You’ll Do
- Deliver tailored presentations to prospective customers, highlighting client offerings and assisting with the enrollment process.
- Address inquiries and resolve customer concerns with confidence and professionalism, creating opportunities to boost sales and acquire new customers.
- Work collaboratively with team members to maximize customer engagement across designated territories.
- Maintain accurate records of customer interactions and enrollment details while adhering to strict confidentiality policies.
- Represent clients with integrity and excellence, ensuring a positive customer experience at every interaction.
What We’re Looking For
- Enrollment in or completion of a degree program in business, marketing, communications, or a related field is preferred but not required.
- A natural problem-solver with a passion for connecting people to the right solutions.
- Strong verbal and written communication skills, with the ability to engage confidently in diverse settings.
- A proactive, self-motivated individual with a collaborative mindset.
- Exceptional public speaking abilities and a professional yet personable demeanor.
What Sets You Apart
- You thrive in fast-paced environments and are ready to hit the ground running.
- You’re driven by a commitment to excellence and building strong relationships with customers and colleagues alike.
Why You Should Join Us
- Be part of a team that values your contributions and supports your growth.
- Develop valuable skills that prepare you for long-term success in customer service and sales.
- Immediate opportunities to start and make an impact!
Ready to take the first step in an exciting new career? Apply now to join our team and help us deliver top-tier service to our clients and community!
Job Type: Full-time
Pay: $49,425.00 - $54,488.00 per year
Benefits:
- On-the-job training
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $49,425 - $54,488
