What are the responsibilities and job description for the Remote or Office Patient Communication Specialist position at Columbus Global Home Health?
We are seeking a highly motivated and compassionate individual to join our team as a Remote / Office Patient Communication Specialist. In this role, you will be responsible for providing excellent customer service to our patients and their families, as well as assisting with administrative tasks related to patient communication.
Key Responsibilities :
- Serve as the primary point of contact for patients and their families, providing timely and effective communication via phone, email, and other forms of communication.
- Answer patient inquiries and provide information about services, billing, and schedule changes.
- Coordinate and schedule patient appointments, ensuring all necessary documentation is obtained and entered accurately in our system.
- Monitor and track patient satisfaction and feedback, proactively addressing any issues or concerns.
- Collaborate with the healthcare team to ensure patients' needs are met and schedules are coordinated smoothly.
Qualifications :
Why work with us :
We are looking for someone who is dedicated, motivated, and passionate about providing exceptional patient care and communication. If you are looking for a rewarding career in the healthcare industry, we would love to hear from you!
To apply, please submit your resume and a cover letter outlining your relevant skills and experience. We look forward to meeting you and potentially welcoming you to our team at Columbus Global Home Health!
