What are the responsibilities and job description for the Outreach CAN Diversion Specialist/New Haven position at Columbus House?
Job Description
Job Description
Columbus House, Inc.
Job Posting : Full Time (32 hours / week), FLSA Non-Exempt, Non-Essential
CAN Diversion Specialist
VEVRAA Federal Contractor : Priority Referrals of Protected Veterans Requested
Company Overview & Mission
Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless.
Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission : "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities."
Purpose
Under the dual direction of the Director of Emergency Services and CAN Manager, CAN Diversion Specialist supports the mission of the Greater New Haven Coordinated Access Network Task Force members, public and private partners, and United Way team to develop, implement, and measure homeless services that address homelessness for chronically homeless adults, youth, and families. The CAN Diversion Specialist will work closely with the CAN Manager, CAN System Coordinators, Family Navigators, and community providers to assist individuals and families to access emergency shelters, implement a set of services to expedite the process of housing chronically homeless individuals , diversions and exit homelessness to a variety of housing options in the GNH CAN service area (Ansonia, Beacon Falls, Bethany, Branford, Derby, East Haven, Guilford, Hamden, Madison, Milford, New Haven, North Branford, North Haven, Orange, Oxford, Shelton, Seymour, West Haven, or Woodbridge).
Duties and Responsibilities
- Assessment and Diversion (Approximately 90% of time)
- Provide CAN assessments for clients scheduled through 211
- Provide CAN assessment to clients from Hamden primarily.
- The CAN Diversion Specialist will provide CAN assessments in person or over the phone, as needed.
- The CAN Diversion Specialist will be station at the Annex Office at Columbus House. Sometimes the CAN Diversion Specialist will need to conduct CAN Assessments at Hamden Town Hall office.
- Attempt to divert client away from shelter using and all resources available (Diversion funding or local community resources.)
- Record all outcomes in HMIS and smart sheets.
- Build and maintain trusted relationships with frontline staff, management and leadership from CAN participating agencies.
- Respond to questions from agency staff / clients about CAN assessment status, shelter waitlist status and general CAN Entry system
- Communicate effectively with 211
- Assist with generating reports related to overall system functioning and the number of clients added and removed from shelter waitlist, diverted, and enrolled in shelter.
- Track and report on follow up for clients diverted at CAN assessment
- Maintain regional shelter waitlist
- Coordinate, participate in weekly Entry Team meetings and daily shelter update calls
- Participate in CAN Team meetings
- Participate in shelter discharge discussions during morning calls
- Participate in Housing Case Conferences, and DSC meetings as needed
- Support CAN System Coordinators with Entry and Exit work as needed
- Position is subject to changes in the scheduled hours (flexibility)
- Verification Support (Approximately 10% of time)
- Connect with clients and other social service providers in order to secure verification of chronic homelessness and disability for housing.
- Work with case managers of the client to assess their housing history
- Other related duties as assigned
Qualifications
Supervised by : Director of Emergency Services and CAN Manager
Schedule : Monday- Thursday / Tuesday- Friday 9am-5pm
Salary range : $ $25.50 To $27.50
Benefits
Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to 203-773-1430 or email to hr@columbushouse.org or apply at www.columbushouse.org
Equal Opportunity Employer : Women, Minorities, Protected Veterans, and Individuals with Disabilities
Salary : $26 - $28
