What are the responsibilities and job description for the Patient Care Coordinator/Medical Receptionist position at Columbus OB/GYN, Inc?
Seeking a Medical Receptionist for our East office located on Taylor Station Road, across from Mt. Carmel East Hospital. As a Receptionist, you will be the first point of contact for our company. You will welcome our patients and greet people who visit the business. You will check the patient in and update their Demographic and insurance information. To be successful in this position you should have a pleasant personality, as well as display excellent customer service.
Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes patient's positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
- Greet and welcome patients as soon as they arrive at the office
- Direct patients to the appropriate provider
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update patient insurance and demographic information
- Collect payments
- Perform other clerical receptionist duties such as filing, photocopying, and faxing
Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree
Job Type: Full-time
Pay: $17.50 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Medical Specialty:
- Ob/Gyn
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Columbus, OH 43213: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $19