What are the responsibilities and job description for the Patient Care Coordinator position at Columbus Physical Therapy, PC?
Company Description
Columbus Physical Therapy, PC is a private physical therapy clinic with locations in Columbus, Humphrey, and Norfolk, Nebraska. We offer a personalized customer service approach to treating patients, striving to provide a highly rewarding "Feel Good Experience" that is unique to our clinics. We have an on-site Public Relations department and a Patient Care Representative who ensures every patient enjoys this special experience.
Role Description
This is a full-time on-site role for a Patient Care Coordinator located in Columbus, NE. The Patient Care Coordinator will be responsible for scheduling appointments, managing phone communications, coordinating patient care, utilizing medical terminology, and ensuring a high standard of patient care. The role includes the day-to-day organization of patient scheduling, maintaining patient records, and providing support to both patients and staff to ensure efficient clinic operations.
Qualifications
- Skills in Appointment Scheduling and Phone Etiquette
- Experience in Care Coordination and Patient Care
- Knowledge of Medical Terminology
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- High attention to detail and organizational skills
- Previous experience in a medical or physical therapy setting is a plus
- Proficiency in using scheduling and healthcare management software