What are the responsibilities and job description for the Student Program Assistant (Federal Work Study) position at Columbus State Community College?
Compensation Type : Hourly
Compensation : $12.00
Job Summary
Purpose of Position :
The Office of Student Conduct is seeking a Student Program Assistant. Successful candidate will provide front line services such as student intake, phone and email correspondences, represent the office at internal fairs as well as support various projects, including but not limited to : social media / advertising, and / or coordination of programming for academic integrity. Average hours worked per week is approximately 10-15 hrs.
This position is only open to students with Federal Work Study eligibility.
Duties and Responsibilities :
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements.
Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.
1. Communicate effectively with students, staff, faculty, and administrators.
2. Maintain confidentiality as outlined in departmental standards.
3. Provide front desk coverage and customer service in person, via email, via virtual modalities such as Microsoft Teams and Zoom, and via telephone, as needed. The successful applicant will be able to demonstrate effective problem resolution skills and prioritize competing needs of constituents.
4. Operate office equipment such as computer, copier, shredder, phone, etc. The successful applicant will be able to demonstrate the effective use of Microsoft Office programs.
5. Serve as representative for the Office of Student Conduct as scheduled for a variety of campus and community engagement opportunities.
6. Articulate policies and procedures, as outlined in the Code of Student Conduct.
7. Participate in project management in consultation with supervisor (creation / implementation / monitoring of social media accounts; brochure creation / editing; assessment of conduct-related data, etc.).
8. Maintain privacy and confidentiality of student records and other sensitive information.
9. Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
10. Work a consistent, reliable schedule and exhibits regular and punctual attendance.
11. Perform other duties as assigned.
Knowledge, Skills and Abilities :
Knowledge of : Microsoft Office products (Word, Excel, Teams, etc.); basic office equipment (computer, telephone, shredder
Skill in : Professionalism, customer service, written and verbal communication, strong organizational skills, time management. Problem resolution and prioritization.
Ability to : Work a consistent, reliable schedule. Comfortable with presenting in front of groups. Utilize social media for marketing.
Minimum / General Qualifications :
This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Visit https : / / www.cscc.edu / services / careers / work-study.shtml for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position.
Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109.
Must have reliable transportation or other means to get to work regularly.
Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment.
Schedule :
TBD by the needs of department and student schedule between office hours of Monday - Friday 8 am to 5 pm. Maximum 20 hours per week (average hours per week is approximately 10-15).
Work will be performed : Hybrid of Remote and On-Site. Opportunity for some remote work, in person is preferred.
Pathways / Majors that may be interested in this position :
- Business and Hospitality Services Pathway
- Education, Human Services and Public Safety Pathway
- Human Resources Majors
- Business Management Majors
- Business Office Administration Majors
- Criminal Justice Majors
Position Specific Qualifications :
N / A
Preferred Qualifications :
Previous customer service or office experience.
Professional Development
Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s) :
CSTATE GROW (Guided Reflections on Work)
The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning. All student employees and their functional supervisors participate in this program during Autumn and Spring semesters.
Career and Leadership Development Program (CLDP)
The program consists of paid competency-based career and leadership development activities designed by Career Services. All Tier / Level III positions are automatically enrolled in this program.
Career competencies you can expect to learn through Student Employment :
Full Time / Part Time :
Part time
Union (If Applicable) :
Scheduled Hours :
Additional Information
In order to ensure your application is complete, you must complete the following :
If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
Salary : $12
