Police Dispatcher

Job ID: 281693
Location: Columbus State University
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world.

Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey.

Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia and offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays (if applicable). Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Department Information

University Police

Job Summary

The Dispatcher is skilled emergency service work that involves receiving emergency and non-emergency requests for law enforcement related assistance. The Dispatcher must quickly determine the nature of the call for service and prioritize each call appropriately. This position requires an enormous degree independent judgment within procedural boundaries to provide a timely, efficient and effective communications between the public and officers in the field. Must exhibited empathy and understanding with people who are emotional, disturbed, or abusive when calling in a request for service. In addition to receiving calls from the public, Dispatchers must monitor two-way radio traffic and remain in constant contact with officers in the field. The communications center is equipped with security systems such as fire and closed circuit surveillance systems that require attentiveness in the monitoring and response to such alarms. The Dispatcher will also need to have specific training and certification in NCIC and GCIC networks. The certification will be renewed as prescribed by law, and remain current as a condition of employment. Dispatchers are in a law enforcement sensitive position, and a high level of trust and integrity is expected with the position. The Dispatcher may be required to work beyond a normal shift during emergencies, special events or as needed to fulfill mission of the agency.

Responsibilities

Significant Duties & Responsibilities include: Receives emergency and non-emergency calls for service.; Dispatches requests for service to field units.; Maintains records of shift activity.; Responds to field units requests for information.; Monitors alarms and surveillance systems.; Provides directions and assistance for responding emergency support units and the public.; Confirms warrants and GCIC, NCIC entries.; Broadcasts alert messages sent by allied law enforcement agencies.

Required Qualifications

Required Qualifications include: High school diploma or Georgia State accredited GED certificate required.; Typing speed of 40 words per minute required.; Completion of Georgia POST Dispatcher certification or ability to obtain certification.; No felony convictions or crimes of moral turpitude.

Preferred Qualifications

Preferred Qualifications include: Associates Degree or higher preferred.; Knowledge of Federal Communication's Rules and Regulations preferred.; Knowledge of NCIC and GCIC Rules and Regulations preferred.

Proposed Salary

The proposed annualized salary for this position is $39,352 and includes full benefits.

Knowledge, Skills, & Abilities

Knowledge, Skills, & Abilities include: Must be able to work for prolonged periods at a communications console.; Must be able to handle stressful situations.; Must be able to remain calm with the public at all times in emergencies.; Must be able to handle multiple tasks with efficient, effective decision-making.; Provide guidance to the public in emergency situations.; Ability to follow directions from a supervisor.; Shares critical information with field units.; Maintains required certification and training standards.; Able to work shifts that support a 24 hour operation.

Contact Information

If you have any questions, please contact Rebekah Cummings, Hiring Manager, via email at cummings_rebekah@columbusstate.edu

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

• Excellence: Actively engaging outstanding methods in teaching, academic discovery, creative pursuits, student success, cultural enrichment and the overall campus community.
• Creativity: Pursuing distinction through inquiry and innovation, challenging convention and focusing on solutions.
• Engagement: Dynamic civic involvement and participation of students, faculty, staff and alumni in the university experience.
• Sustainability: Advancing fiscal responsibility, well-being, innovation, lifelong learning and environmental stewardship.
• Inclusion: Cultivating and championing a campus environment that welcomes diverse backgrounds, ideas, perspectives and practices.
• Servant Leadership: Leading through ethical empowerment and service.

Conditions of Employment

All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties:

• A credit check completed for Positions of Trust and or approved departmental Purchase Card usage;
• Pre-employment drug testing for positions with high-risk responsibilities.
• Motor vehicle reports are required for positions that are required to drive a Columbus State University fleet vehicle or other vehicle designated as a fleet vehicle. A successful drug screening will be required as a condition of employment a randomly thereafter.

*Applicants for positions of trust may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. *

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Additionally, all members of the USG community must adhere to the USG Statement of Core Values must also be aware of and comply with the Board of Regents policies on Freedom of Expression and Academic Freedom.

Equal Employment Opportunity

Columbus State University is proud to be an equal employment, equal access, and equal educational opportunity institution. It is the policy of our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws.

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel

Background Check

• Position of Trust

Special Applicant Instructions

Visit Columbus State University's online Careers portal to drive your career with us! The online applicant system provides you with the ability to review job opportunities and apply to those that you are interested in and feel qualified for. Each job posting has a summary description of the position and required qualifications. All job applications must be submitted through the online portal system.



To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=30000&JobOpeningId=281693&PostingSeq=1

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