What are the responsibilities and job description for the Systems Administrator I w/Active TS/SCI Clearance position at Columbus Technologies?
Must be a US Citizen w/Active TS/SCI Clearance
W2 with full benefits - Long term contract position with potential for extension or conversion
Customer and contract specific training will be required and provided.
Location - JPL/NASA, Pasadena, CA
Offer contingent on ability to successfully pass a background check and drug screen
LCAT - Systems Administrator I
The US base salary range for this full-time position is $35-46/hr benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Responsibilities
Seeking a Systems Administrator to join the Enterprise Technology Special Programs Office in support of JPL’s National Partnerships Office. As part of the IT Special Programs team, the candidate will provide daily operational support for highly available Windows and Linux servers, systems, and platforms to solve a wide array of customer needs and requests and enable projects to perform and deliver on milestones and deadlines to non-NASA sponsors.
The Systems Administrator is responsible for providing effective and friendly end user support, installation/configuration, operation, and troubleshooting of hardware, software, and related infrastructure. This individual also participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values and sponsor and cybersecurity requirements. Candidates must be self-starters and be able to work through complex problems to help customers continue to operate.
The System Administrator will
Provide primary technical support for end users operating information technology assets in the classified environment. Duties will include implementation, troubleshooting and maintenance of Information Technology (IT) systems including:
o IT Support in a heterogeneous environment (Windows and RHEL 8.x Linux) with a high focus on problem resolution and customer service
o Coordinates and executes equipment delivery and installation (requires the ability to comfortably lift and carry up to 50 lbs.)
o Must possess strong, in-person customer service skills and excellent communication skills both written and verbal to resolve customer problems
o Must demonstrate persistence in working Tier 1 customer service issues until resolved
o Experience working with a help desk ticketing system, maintaining and regularly updating records
o Ability to identify and report recurring incidents as well as identify patterns of problems and escalate for resolution appropriately
o Develop/maintain both user and technical manuals or guidelines
o Provide support in a secure, sensitive environment for both physical equipment and troubleshooting digital occurrences
o Assist in training or provide guidance/direction to staff
Manage the IT system infrastructure and any processes related to these systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, etc.
Configure and manage Windows and Linux operating systems and install/load operating system software, troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
Have experience with IT security and related technologies to ensure compliance with regulations and government sponsor security requirements
Be available to work on-site in a team environment of internal and external co-workers
Qualifications
Demonstrate experience supporting users Windows or Linux VM’s, Workstations and Servers.
Demonstrate experience working in heterogeneous computing environments. (i.e. Linux, Windows, Macintosh)
Demonstrate experience installing and configuring Windows and Linux servers and workstations for both development and operational environments. (Windows Server 2019 , Linux RHEL8 )
Have some experience working with storage environments, large data storage pools and related hardware
Demonstrate experience providing systems administration support to scientists, engineers, and/or military personnel
Demonstrate ability to juggle multiple responsibilities effectively
Have used or worked in environments employing configuration management and/or configuration control measures
Able to write detailed instructions and documentation regarding systems administration activities
Experience supporting computing or networking systems in challenging environments with high stakes outcomes
Experience supporting senior officers in US military services or Federal agencies
Experience/Education
1-3 years’ systems administration experience in mid-to-large environments, preferably with the US military or intelligence community
Candidate may be required to:
Respond to after-hours requests as required in a 24 x 7 environment
Be available to work non-standard hours; early hours, after hours, weeknights, or weekends as needed
Required Certifications: Must have a current IAT Level II/III, or IAM Level I/II/III 8140 Cyber Workforce Management Certification (examples: Security , CASP, Cloud , CISSP, etc.)
Required Clearance: Candidate must have an active TS/SCI clearance
Current Counter-Intelligence (CI) Poly is highly desired. Must be willing to submit to a CI Poly
Equal Opportunity/Affirmative Action:
We are committed to hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, marital status, age, national origin, veteran status, disability status, or any other protected class. EEO/AA/MFDV
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Salary : $35 - $46
