COUNT/DROP MANAGER

Job Description

Job Description

POSITION SUMMARY :

Responsible for the accurate and timely money drop of all video machines and count of video and table games.

ESSENTIAL FUNCTIONS :

Development of staff, to include training, coaching, and rewards; interviews for hires; performance management to include evaluations and disciplinary counseling.

Assures that EGD and Count room procedures are followed in compliance with all gaming regulations.

Meets attendance guidelines of the job and adheres to personnel policies and procedures at all times.

Responds in a professional manner in dealing with customers, team members, and other departments.

Assures accuracy of reports to Director of Finance, Accounting Manager, and Audit.

Reports all accidents and / or unsafe conditions to Guest Safety department and Director of Finance and Accounting Manager.

Performs other duties as directed by Director of Finance or Accounting Manager..

Other work-related duties as assigned.

POSITION QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required.

Energy - Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time.

Building Customer Loyalty - Effectively meeting customer and team needs; building productive team relationships; taking responsibility for customer satisfaction and loyalty.

Contributing to Team Success - Actively participating as a member of a team to move the team toward the completion of goals.

Managing Work (includes Time Management) - Effectively managing one’s time and resources to ensure that work is completed efficiently and accurately.

Stress Tolerance - Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.

Quality Orientation - Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

EDUCATION : High School Diploma.

TRAINING AND / OR EXPERIENCE :

l year Drop team and / or supervisory experience preferred.