Counter Server

Summary:

Provides guest service to casino patrons in a guest service friendly, efficient and profitable manner that promotes superior staff, guest and vendor relations. Prepares food and beverages; performs daily cleanup tasks and assists with other kitchen duties as assigned.

Essential Functions:

• Greets guests and takes orders.
• Keep track of daily specials.
• Prepares food and beverages.
• Operates point-of-sale system, including money handling and printing daily reports.
• Stocks and sets up work station.
• Keeps preparation and station areas neat, clean and sanitized.
• Applies the first-in/first-out procedure (properly labeling, rotating new and remaining inventory).
• Completes daily cleaning checklist.
• Performs work duties in a professional manner.
• Maintains company, employee and patron information confidentiality.
• Maintains safe work environment and follows safety guidelines.
• Provides a high standard of professionalism and guest service.
• Performs other duties and projects as assigned.

Knowledge, Skills, and Abilities (Minimum Qualifications):

• High School Diploma or GED preferred.
• Experience in the food industry preferred.
• Must be able to accurately complete simple math calculations and count currency.
• Must be able to obtain a valid non-gaming permit.
• Must be able to obtain and maintain a valid Washington State Food Handler’s Card.
• Must be able to obtain and maintain a valid Class 12 MAST Permit.
• Must successfully pass TIPS training within orientation period.
• Must be able to obtain ServSafe Certification within 6 month(s) of initial hire.
• Ability to communicate professionally in written, verbal, and non-verbal format while portraying a friendly tone, word choice, and body language.
• Must be able to work various hours including days, evenings, holidays and weekends.

Physical Demands/Work Environment:

• Manual and finger dexterity as required to perform daily job duties.
• Ability to frequently walk and/or stand for prolonged periods of time.
• Ability to frequently lift and/or move up to 50 pounds.
• Ability to frequently bend, squat and/or reach.
• Frequently works near or around electricity.
• Frequently works near or around mechanical moving parts.
• Frequently exposed to toxic or caustic chemicals.
• Frequently exposed to a high level of noise in the work environment.
• Frequently exposed to tobacco smoke.
• Frequently exposed to fumes or airborne particles.
• Sufficient visual acuity to write, recognize printed materials, computer screen, and notice non-verbal behavior.
• Speech and hearing ability to project voice to small and large audiences, carry on radio/telephone conversations, hear and grasp verbal communications and equipment prompts.