What are the responsibilities and job description for the Houseperson Overnight - Residence Inn Concord position at Colwen Hotels?
Residence Inn Concord, a Colwen Hotels Property, is seeking a friendly and detail orientated Overnight Houseperson to join our team. In this position you will be responsible for maintaining the cleanliness and appearance of the hotel public areas and providing assistance to the housekeeping team with stocking and delivery of supplies. To be successful in this role, you should be able to manage various tasks daily to ensure great customer service and that our operations run smoothly.
Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.
General Responsibilities :
- Receive list of assignments and / or shift checklist from MOD and prioritize items
- Respond promptly to requests from guests and other departments
- Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned work areas
- Clean and maintain the appearance of the exterior of hotel including but not limited to, sidewalks, awning poles, signage and hotel entrance
- Deep cleaning of assigned areas of hotel including, but not limited to, shampooing of rooms and public area carpets, window washing, light fixtures and guest elevators
- Clean and maintain back of house area including, but not limited to, employee break room, executive offices, hotel laundry area and employee restroom
- Dust, polish furniture and remove marks / stains from walls and furnishing
- Remove all trash, dirty linens, towels and room service items from public areas
- Vacuum carpets and clean floors
- Deliver items to guest rooms upon request from front desk
- Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
- Clean guest rooms on occasion
- Notify maintenance department of needed maintenance or repairs
- Clean and set up function / meeting rooms according to function sheets
- Move and arrange furniture, turn mattresses
- Empty trash receptacles and transport trash to dumpster
- Take found items to designated lost and found area
- Provide support to room attendants
- Perform other duties as assigned
We've got you covered : Benefits & Perks
Colwen Hotels is an equal opportunity employer. EEO M / F / D / V
