Sr. Analyst, Sales Data Science & Analytics

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

We are seeking a highly analytical and results-driven Strategic Analyst 3 to lead the design, development, and implementation of data and reporting automation initiatives across the organization. This role will focus on identifying opportunities for optimization, leveraging technologies such as scripting, workflow tools, and data analytics to enhance operational efficiency and reduce manual effort.

Job Description

Core Responsibilities

• Evaluates sell-out levels and make proactive recommendations to maximize revenue from available inventory and in a manner that serves clients' needs.
• Conducts analyses of inventory, rate and sales practices to develop sales product efficiencies.
• Works with and advises the Manager on weekly rate cards based on inventory skims.
• Collaborates with Sales and Traffic/Operations Management to develop, evaluate and recommend technical and systematic procedures that make process flow more efficient for the organization as a whole. Identifies problems and recommends solutions.
• Works closely with Specialist(s) to manage the placement specialized programming.
• Coordinates the flow of information and communication between Sales, Sales Support and Traffic departments.
• Leads and mentors Sales Support Representatives to help facilitate the completion of accurate work. Provides oversight to overall sales support processes and offer necessary guidance.
• Assists with the training and mentoring of new and existing Product Support Analysts on all sales-related procedures and paperwork requirements.
• Keeps abreast of sales strategies, trends, initiatives and best practices within the Company and competitive landscape.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
  
  

Employees At All Levels Are Expected To

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.
  
  

Disclaimer

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
  
  

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills

Data Modeling; Microsoft Excel; Data Visualization

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years