Director, Product Partnerships Management

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Comcast is looking for a highly motivated and talented Director of Product Partnerships to own partner relationships from a product perspective for our 3rd Party content partners (such as Hulu, ESPN, WBD, YouTube, etc), across our North American markets.


As a leader experienced in the TV/Broadcast/Streaming industry, you will be used to working collaboratively with VP and C-suite level, at global content partners, often on very complex and at times technical problems. You’ll be an expert in how to launch and continuously improve partner services on a TV platform, with a high level of reliability and quality. You will be used to proactively understanding content partner ambitions and strategies, ensuring alignment with Comcast’s Global Product plans.

Job Description

Core Responsibilities

· Ensure the north star for our content partner product experience is understood by the product and operational teams internally and externally, and proactively ensure they are driving towards that vision with solid governance

· Able to think laterally, often simplifying highly complex ideas and roadmaps to ensure we progress

· Own all product requirements that we need for and from our partners, working with commercial teams to ensure these are within our deals

· Proactively work with partners at VP and C-Suite level, on their future product strategies and roadmaps that will impact Comcast

· Through your leadership and guidance deliver a significant step change in the quality of app experience on Comcast platforms

· Define, develop and implement standard operational frameworks for partner engagement/management. Leverage a data driven approach to continuous improvement, leveraging what we know and striving to plug any gaps identified.

· Coordinate with business leaders to identify needs and progress solutions to meet those needs; effectively collaborate with peers to ensure solutions aligned strategically/globally

· Develop product materials in relation to partners.

· Demonstrate excellent project management skills, with a proven track record of successful delivery of projects on time, in line with budget expectations and to strategy.

· Consistent exercise of independent judgment and discretion in matters of significance.

· Influencing teams and individuals who do not report to you. Demonstrating the ability to win through with vision and personality, rather than direct mandate.

· Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

· Some travel may be required

· Other duties and responsibilities as assigned.

Employees at all levels are expected to:

· Understand our Operating Principles; make them the guidelines for how you do your job.

· Own the customer experience - think and act in ways that put our customers first, give them seamless options at every touchpoint, and make them promoters of our products and services.

· Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our TV experiences.

· Win as a team - make big things happen by working together and being open to new ideas.

· Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

· Drive results and growth.

· Respect and promote inclusion & diversity.

· Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Content Providers, Developing Partnerships, Leadership, Partnership Agreements, Partnership Strategy

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.