What are the responsibilities and job description for the Sr. Manager, Product Solutions position at Comcast (CC) of Willow Grove?
Job Summary
Responsible for the ongoing support, growth and technical relationship to our partners using the Marketing API. Analyzes data to focus on areas of success and growth while enhancing a positive customer experience. Monitors the progress of sales; reviews records and reports provided to senior management; and solicits employee feedback to drive product engagement and sustained adoption. Analyzes and presents data and insights to partners. Designs, promotes, and orchestrates experiences and reinforcement plans across multiple divisions/business units that strengthen product knowledge, enhance product advocacy, and ensure the success of the Company's product sales campaigns. Provides leadership and direction for diverse and complex functions. Contributes to the development of the organization’s business strategy. Interprets business strategy and develops organizational objectives to align with this strategy.Job Description
Core Responsibilities
- Partner cross-functionally with Product and Sales, focusing on maintaining relationships with our Publishers, Agencies and Aggregate Merchants
- Provide robust reporting, analyze and present data and insights back to our partners
- Strong presentation skills, ability to command a room and answer technical questions
- Identify areas of growth within existing relationships
- Ability to answer technical questions and problem solve for large complex organizations
- Extensive experience with API platforms and Ad buying tools
- Client Services and or Account Management experience
- Strong project management experience, leveraging a proficient understanding of product prioritization
- Create documentation and training materials that are available for publishers
- Understanding of CTV landscape and TV Advertising
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Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Skills
API Platforms, Business Strategies, Customer Experience (CX), Project Management, Relationship ManagementCompensation
Primary Location Pay Range: $144,437.82 - $216,656.73Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relative Work Experience
7-10 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Salary : $144,438 - $216,657
