Business Development Representative at Comcast

At Comcast, we're passionate about innovation, customer satisfaction, and employee growth. We offer a dynamic work environment, comprehensive training programs, and opportunities for advancement. As a member of our sales team, you'll have the chance to:

• Sell cutting-edge business solutions to mid-size and large businesses.
• Develop strong relationships with customers and partners.
• Stay up-to-date on industry trends and technologies.
• Collaborate with cross-functional teams to drive business results.
• Participate in professional development programs to enhance your skills and knowledge.

About the Role

This role is responsible for selling Comcast's Commercial Internet, Video, and Voice services to mid-size and large businesses. You will work as part of a team to drive sales using an array of prospecting activities and cultivation of relationships with institutions in designated territories.

Key Responsibilities

• You will create and deliver face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Your goal will be to exceed departmental financial and unit targets by selling these services effectively.
• You will develop your sales territory, including cultivating local partnerships and organizational affiliations. This will involve generating new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
• You will retain your customer base by delivering on the Comcast Credo, ensuring a superior customer experience. This will involve maintaining and building customer relationships to drive customer retention and working with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations.
• You will maintain accurate and quality sales records and prepare sales and activity reports as required.
• You will attend out-of-office meetings with customers on a regular basis and demonstrate excellent verbal and written skills and skill in presenting, persuading, and negotiating.
• You will have some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures.
• You will consistently exercise independent judgment and discretion in matters of significance.
• You will regularly, consistently, and punctually attend work and be available to work nights and weekends, variable schedule(s) and overtime as necessary.