What are the responsibilities and job description for the Client Success Expert position at Comcast Corporation?
Join Our Team
We're looking for a talented sales professional to join our team as a Client Success Expert! As a member of our sales team, you will be responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing, strategic mid-market customers.
About the Role
This role requires a strong background in sales and/or customer success, with a proven track record of meeting or exceeding sales quotas and developing successful account strategies. You will be working closely with our sales and customer success teams to develop and execute account plans, identify and pursue new sales opportunities, and deliver exceptional customer experiences.
- Develop and manage overall account strategies for specific named account customers, with a focus on incremental revenue growth opportunities and retention of embedded base services.
- Conduct quarterly business reviews (QBR) with key customers to discuss sales performance, identify opportunities, and align on goals.
- Maintain excellent knowledge of Company's products/services, pricing practices, and selling skills to effectively ensure positioning and alignment of Company Business Services with assigned accounts.
Requirements:
- Bachelor's Degree
- 5-7 Years of relevant work experience in sales and/or customer success
