Senior Business Account Executive, SMB Direct Sales

Comcast brings together the best in media and technology to create world-class entertainment and online experiences. As a Fortune 50 leader, we drive innovation across various businesses, creating career opportunities across diverse locations and disciplines.

We are at the forefront of change, fueled by our remarkable people who bring cutting-edge products and services to life for millions of customers every day. If you share our passion for teamwork, vision to revolutionize industries, and goal to lead the future in media and technology, join us at Comcast.

Job Summary

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions, including PRI, Hosted PBX, and multi-location opportunities. Create and deliver face-to-face sales presentations demonstrating knowledge of the latest Comcast products and services. Promote bundled products to ensure optimal solutions for customers. Sell with the goal of exceeding departmental financial and unit targets. Stay up-to-date on the competitive landscape and emerging technologies to position Comcast Business Services effectively.

Core Responsibilities

• Develop local business partnerships and organizational affiliations to enhance Comcast positioning and brand.
• Maintain quality sales records and prepare sales and activity reports as required.
• Ensure Customer Satisfaction and support a positive impression of the Comcast Experience.
• New acquisition sales of Comcast Commercial Internet, Video, and Voice services to small and mid-size businesses.
• Generate new leads through targeted businesses using prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
• Focusing on advanced communications solutions, including PRI, Hosted PBX, and multi-location opportunities.
• Identify improvement areas through a consultative process to enhance prospects' ability to communicate effectively internally and externally.
• Effectively manage a territory with a high activity and comprehensive business plan.
• Team with technical, customer service, and related support staffs to ensure end-to-end customer sales and satisfaction, driving new revenue growth.
• Maintain a pipeline of qualified prospects yielding production levels of monthly quota performance and above.
• Remain knowledgeable of Comcast products and services to facilitate sales efforts.
• Achieve and exceed assigned sales and business quality objectives.
• Adhere to all company standards and business professionalism.
• Punctual, regular, and consistent attendance.

Our Expectations

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, giving them seamless digital options at every touchpoint, and making them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion and diversity.
• Do what's right for each other, our customers, investors, and our communities.

We are proud to be an equal opportunity workplace, considering all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Required Skills

Customer-Focused; Workplace Organization; Persuasion; Adaptability; Technical Knowledge; Communication; Critical Thinking Problem Solving; Resilience; Professional Integrity

Compensation

Base Pay: $56,000.00

Total Target Compensation (Base Pay plus Targeted Commission): $106,000.00

Our sales compensation programs offer significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards provided by Comcast to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. We provide best-in-class Benefits to eligible employees, supporting physical, financial, and emotional well-being through everyday life and major milestones.

Education and Experience

Bachelor's Degree

5-7 Years of Relevant Work Experience

Salary : $56,000