Supervisor, Security Operations Center - Night

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Supervisor, supports the Sr. Manager and operations in effectively planning and coordinating activities related to the SOC. This role utilizes critical-thinking skills to resolve security and access control requirements and provides support to security personnel, process implementation and improvement, technical configuration, alarm monitoring, training, and critical incident response. The Supervisor ensures consistency in all SOC operations and ensures the appropriate documentation of SOC activities. Exceptional communication and customer service skills are required to effectively support this position.

Job Description

Core Responsibilities

• Assists the day-to-day operations, preparedness, and response of the SOC team.
• Manages and ensures proper training of the assigned personnel.
• Collaborates with the SOC Manager to capture workload and key performance indicators (KPIs) to assess SOC activities.
• Assists in conducting internal audits to ensure adherence to established policies and practices, recommending improvements, as necessary.
• Supports the implementation and maintenance of operating procedures and processes for the SOC.
• Collaborates with cross-functional teams to foster partnership and awareness.
• Contributes to the development of the security strategy and the implementation of security technology initiatives.
• Monitors security systems and technologies within the SOC to identify potential security incidents or breaches.
• Assists in analyzing security events and incidents, contributing to their assessment of severity and potential impact.
• Participates in investigations of security incidents, assisting in gathering evidence, documenting findings, and recommending appropriate actions.
• Supports cross-functional teams in developing and implementing incident response plans, ensuring prompt and effective response to security incidents.
• Utilizes threat intelligence sources to proactively identify emerging threats and vulnerabilities, under the guidance of senior team members.
• Assists in conducting analysis of security logs, alerts, and other data sources to identify patterns, trends, and potential risks.
• Provides input and suggestions for improving security systems, processes, and procedures based on analysis and assessment of security incidents.
• Supports the development and implementation of security awareness and training programs for SOC personnel.
• Contributes to the maintenance of standard operating procedures (SOPs) and guidelines for security operations.
• Assists in the creation of security reports, gathering and organizing information for presentation to management and stakeholders.
• Stays informed about the latest security technologies, tools, and best practices to enhance the capabilities of the SOC.
• Collaborates with external partners, such as law enforcement agencies and industry peers, to share information and enhance security posture.
• Seeks guidance and mentorship from the SOC manager and director to foster professional growth and development.
• Performs other duties as assigned by senior team members.

Employees at all levels are expected to :

Disclaimer :

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills :

Decision Making; Security Technologies; Problem Solving; Critical Thinking; Communication; SOC Operations; Security Operations

Salary :

Primary Location Pay Range : $80,908.61 - $121,362.91

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years , 5-7 Years, 2-5 Years, 0-2 Years, 15 Years , 7-10 Years

Salary : $80,909 - $121,363