What are the responsibilities and job description for the Retail Sales Associate position at Comcast Xfinity?
We are seeking a Retail Sales Professional to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue.
Our Perks and Benefits include:
- Medical, Dental and Vision coverage
- Tuition reimbursement of up to $8,000
- 401K Savings Plan – with up to 6% dollar to dollar matching
- Paid Time Off
- Paid Parental leave
- Comcast XFINITY courtesy services
- Discount tickets to our Universal Resorts
And more!
What you will be doing:
- Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
- Providing outstanding customer service with all customer interactions.
- Helping customers interpret and clarify their account statements and pay their bills in the store.
- Solve customer issues, answer questions, assist with accounts, upgrading services, and processing requests.
- Providing expert-level understanding and for customers and Comcast products and services.
- Maintaining detailed sales product knowledge, including competitive information.
- Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles.
What you will need to have
- High School Diploma or equivalent
- Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
- Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed. Ability to work in alternate stores outside of the home base store.
- Regular, consistent, and punctual attendance.
- Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Salary : $19 - $26