What are the responsibilities and job description for the Strategic Account Growth Manager position at Comcast?
Role Description
The Strategic Account Manager plays a vital role in driving business growth by developing and executing account strategies that meet and exceed customer expectations. This includes identifying and pursuing new sales and revenue opportunities, delivering exceptional customer experiences, and maintaining strong relationships with key stakeholders.
Key Responsibilities
- Business Development
- Identify and pursue new sales and revenue opportunities with existing and potential customers.
- Develop and execute account strategies to meet and exceed customer expectations.
- Customer Engagement
- Proactively engage customers to understand their changing business needs and identify opportunities to upsell and cross-sell.
- Deliver exceptional customer experiences through regular bill reviews, quarterly business reviews, and other touchpoints.
- Account Management
- Manage existing revenue, sales opportunities, quota, funnels, and forecasts consistent with company goals and objectives.
- Develop and maintain strong relationships with key stakeholders, including customers, sales teams, and operational leaders.
- Leadership and Collaboration
- Collaborate with Sales, Finance, and Operations leadership to develop and execute account management plans.
- Develop cross-functional relationships with support groups to drive business growth and improve customer satisfaction.
Requirements
- Bachelor's Degree
- 10 Years of relevant work experience in sales
