What are the responsibilities and job description for the Retail Customer Service position at Comet Cleaners?
Customer Service Representative
Duties:
- Provide exceptional customer service by answering inquiries and resolving issues promptly and professionally
- Assist customers with drop off of garments and any issues
- Detail clothes check for stains or tears
- Maintain accurate customer records and update information as needed
- Collaborate with management to ensure timely resolution of customer concerns
- Upsell and cross-sell products to maximize sales opportunities
- Tagging of clothes with tracking bar codes
- Racking of clothes upon receipt from plant
Qualifications:
- Excellent verbal and written communication skills in English
- Strong organizational skills with the ability to multitask and prioritize effectively
- Previous experience in sales, time management, dry cleaning experience is a plus
- Proficient in using POS systems
- Ability to work well in a team environment and collaborate with colleagues from various departments
- Problem-solving skills to address customer issues in a timely manner
- Ability to remain calm and professional in challenging situations
We offer competitive compensation, including benefits such as health insurance, employee discount and paid time off. Join our team of dedicated professionals who are passionate about providing exceptional customer service. Apply now by submitting your resume and cover letter detailing your relevant experience.
Job Type: Full-time
Pay: $14.00 - $14.50 per hour
Expected hours: 35 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Experience:
- dry cleaning: 1 year (Preferred)
- customer service: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
Ability to Relocate:
- San Antonio, TX 78259: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15
