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Partner Services Manager (Business Development) - Full-Time

ComForCare Franchise Systems, LLC
New York, NY Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/18/2025

Benefits :

  • Bonus based on performance
  • Company car
  • Company parties
  • Competitive salary
  • Free uniforms
  • Help or transport service
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Wellness resources

About Soccer Shots

Make your application after reading the following skill and qualification requirements for this position.

Soccer Shots is the leader in youth soccer development for children ages 2-8. Our nationally recognized program offers a high energy, fun, age-appropriate introduction to the wonderful game of soccer. Our innovative curriculum emphasizes both soccer skills and character development. Our goal is to leave a lasting positive impact in every child and family we serve.

Soccer Shots Queens serves the Queens, New York Community as a locally operated franchise part of the greater national system. Soccer Shots Queens was established in 2022. Soccer Shots Queens works closely with headquarters to ensure the most optimal experience in the local system. Soccer Shots Queens supports all of Queens inclusive of Astoria, Long Island City, Woodside, Bayside, Jamaica, Fresh Meadows, Middle Village, Maspeth, Richmond Hills, Forest Park, Kew Gardens, Flushing, College Point, Whitestone.

Our objective is to be the best run, most successful program offered in the Queens region. For Soccer Shots Queens to have a reputation of excellence, community care, and high-quality staff. All which is rated by the Net Promoter Score survey that is completed at the end of each season.

Salary : $45,000 commission incentive plan

Compensation is based on performance and Soccer Shots reserves the right to terminate employment for failure to meet expectations.

Working Hours & Location :

This is a W2, full time exempt position requiring a minimum of 40 hours per week. The work week will be comprised of coaching and other position objectives as noted above. On occasion, it will be necessary to work additional hours, including weekday evenings and weekends to meet deadlines and to succeed goals. Your weekly schedule and agenda will be assigned by your supervisor. Many Soccer Shots programs run weeknights and weekends. Availability and flexibility to support these times is paramount. You will be expected to work out of Queens, and travel to partner sites as needed within the Soccer Shots Queens region per the assigned book of business.

Reports to : Executive Director / Owner

Position Objective : The Partner Services Manager plans all seasonal operation duties related to Soccer Shots Queens. The Partner Services Manager will be responsible for :

Business Development – for an assigned territory book of business

  • All private account confirmations [enrichment, all play, camps]
  • All public program site confirmations [permits, agreements, reservations]
  • New account additions [both private and public]
  • Identify growth opportunities to increase enrollment with existing and new accounts and partners.
  • Create sales and marketing materials [promotional fun day flyers, season promo materials, sales folders]

    • Marketing

  • Perform marketing tasks related to acquisition of new account, partner or customer [back to school events, promotional events, conferences, etc.]
  • Execute Free Fun Days as needed
  • Work with schools Directors and staff to ensure enrollment goals are met

    • Relationship Management

  • Manage and build partner relationships [school check-ins, site conflict inquiries, gift distribution, site visits, etc.]
  • Use CRM and tracking tools to manage relationships and communication and track conversions.
  • Keep the account receivable invoicing sheet up to date for proper invoicing, collection of payments, and tracking.
  • Assist Operations lead to ensure season rental fees, donations, and revenues are properly paid in a timely manner.

    • Business Management

  • Seasonal program management support as needed
  • Coaching a minimum of 15 sessions per week
  • Account and regional partner inquiry support

    • Expectations

  • Soccer Shots staff are committed to Soccer Shots in a fashion consistent with the company core values.
  • Prompt, reliable, and professional communication. Responds immediately to customer (parent, directors, staff), and always responds to supervisor or other support staff within 2 hours.
  • Meet outlined season, quarter and annual timelines and goals.
  • Excellent organizational skills and ability to develop systems to stay organized, have efficient time management, and records.
  • Meet seasonal performance goals – go above and beyond to sell, promote, and market soccer shots programming prior to each season.
  • Deliver exceptional customer services to schools’ staff, parents, and community partners by building relationships through check-ins and other communications.
  • Adhere to all company policies and always represent Soccer Shots with professionalism and integrity.
  • Coach sessions as needed depending on the season and minimum staffing levels.
  • Ability to drive in New York with valid driver’s license and clean record on behalf of Soccer Shots.

    • Performance Evaluation

  • 60-day performance review
  • Quarterly objectives, expectations and performance review.
  • Annual performance review at the end of the calendar year.

    • Knowledge, Skills & Abilities

  • Experience in Sales and Customer Service
  • Keen attention to detail and a positive driven attitude
  • Comfortable working in non-traditional settings and weekends
  • Bilingual preferred
  • Computer and System Proficiency in Microsoft Office Products (Outlook, Excel, Word, PowerPoint)
  • Excellent verbal and written communication skills
  • Proven ability to identify strategic opportunities to drive results
  • Community driven work experience (experience with children a plus)

    • Flexible work from home options available.

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    Salary : $45,000

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