What are the responsibilities and job description for the Guest Experience Coordinator position at ComForCare Home Care - Kansas City?
Role Overview
">The Assistant Retreat Director will assist the Retreat Director in managing the day-to-day operations of our massage and skincare retreats.
">You will be responsible for recruiting, hiring, training, developing, and retaining employees, as well as facilitating front desk associate training and managing team member schedules.
">This role requires excellent leadership and communication skills, as well as the ability to build strong relationships with colleagues and clients.
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About the Team
">We are a team of professionals dedicated to delivering exceptional customer service and promoting a positive work environment.
">We are committed to supporting our employees' growth and development through ongoing training and education.
">We are passionate about creating a culture of care and promoting employee well-being.
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Responsibilities
">Assist with recruitment, hiring, training, developing, and retaining employees.
">Facilitate front desk associate training as assigned, including coaching and role-playing to support membership sales.
">Manage team member schedules to ensure proper execution of daily operations.
">Build guest loyalty by consistently following the proven operating system of Massage Heights.
