What are the responsibilities and job description for the Wellness Operations Manager position at ComForCare Home Care - Kansas City?
Job Summary
">The Assistant Retreat Director will assist the Retreat Director in managing the day-to-day operations of our massage and skincare retreats.
">You will be responsible for recruiting, hiring, training, developing, and retaining employees, as well as facilitating front desk associate training and managing team member schedules.
">This role requires excellent leadership and communication skills, as well as the ability to build strong relationships with colleagues and clients.
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About the Role
">The Assistant Retreat Director will work closely with the Retreat Director to develop and implement effective training programs for front desk associates.
">You will be responsible for building guest loyalty by consistently following the proven operating system of Massage Heights.
">This role requires a strong understanding of customer service principles and the ability to communicate effectively with colleagues and clients.
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Key Responsibilities
">Assist with recruitment, hiring, training, developing, and retaining employees.
">Facilitate front desk associate training as assigned, including coaching and role-playing to support membership sales.
">Manage team member schedules to ensure proper execution of daily operations.
">Build guest loyalty by consistently following the proven operating system of Massage Heights.
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Benefits
">A competitive salary and benefits package.
">Ongoing training and education opportunities.
">A positive and supportive work environment.
