What are the responsibilities and job description for the Home Care Scheduling Manager position at ComForCare Home Care (Raleigh, NC)?
Benefits:
ComForCare Home Care – Raleigh, NC
ComForCare Home Care in Raleigh is seeking a full time Home Care Scheduling Manager to join our team! As a leading non-medical, in-home care provider serving seniors, we are committed to delivering high-quality care. Celebrating 20 years of compassionate service in the Triangle area, we have been recognized with multiple awards, including News & Observer "Raleigh’s Best", Wake Weekly "Best of the Best", and an A accreditation from the Better Business Bureau.
Position Overview:
The Home Care Scheduling Manager is responsible for coordinating and maintaining caregiver-client schedules, ensuring proper shift coverage, and providing exceptional customer service. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
ComForCare Home Care Core Values:
If you're passionate about making a difference in the lives of seniors and have the qualifications we’re looking for, apply today!
By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.
Equal Opportunity Employer: Disability/Veteran.
- Paid Holidays
- Competitive salary
- Paid time off
ComForCare Home Care – Raleigh, NC
ComForCare Home Care in Raleigh is seeking a full time Home Care Scheduling Manager to join our team! As a leading non-medical, in-home care provider serving seniors, we are committed to delivering high-quality care. Celebrating 20 years of compassionate service in the Triangle area, we have been recognized with multiple awards, including News & Observer "Raleigh’s Best", Wake Weekly "Best of the Best", and an A accreditation from the Better Business Bureau.
Position Overview:
The Home Care Scheduling Manager is responsible for coordinating and maintaining caregiver-client schedules, ensuring proper shift coverage, and providing exceptional customer service. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
- Schedule Management: Develop and maintain caregiver schedules, ensuring all shifts are covered efficiently.
- Client & Caregiver Support: Communicate schedule updates, address concerns, and resolve conflicts professionally.
- Recruitment & Onboarding: Conduct orientation, conduct bi-annual in-services, background checks, drug screening, compliance documentation, training and personnel management.
- Administrative Duties: Maintain accurate records in scheduling software, assist with payroll verification, keep employee records up to date and support office operations.
- On-Call Responsibilities: Participate in rotating after-hours and weekend coverage to ensure seamless care.
- Experience: Minimum 1-2 years in home care, healthcare staffing, or scheduling.
- Skills: Strong organizational, problem-solving, and communication abilities.
- Technology: Proficient computer skills and experience with scheduling software.
- Personal Attributes: Empathetic, adaptable, team player, reliable, consistent and able to multitask effectively.
- Be part of an award-winning, community-trusted home care provider.
- Work in a supportive team environment that values professional growth.
- Enjoy a full-time, in-person role in our Raleigh (North Hills) office.
ComForCare Home Care Core Values:
- Care Like Family
- Serve Passionately
- Dignity Matters
- Be Present and Engaged
- Have Fun
If you're passionate about making a difference in the lives of seniors and have the qualifications we’re looking for, apply today!
By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.
Equal Opportunity Employer: Disability/Veteran.
