What are the responsibilities and job description for the Community Relationship Manager position at ComForCare Home Health Care - Plymouth?
Job Description :
ComForCare Home Care is a leading provider of in-home care services, dedicated to helping clients live independently and continue doing what they love in the comfort of their own homes. As a Community Relationship Manager at ComForCare, you will play a pivotal role in fostering and strengthening relationships within the community to drive new business. You will develop referral pipelines, build strategic partnerships, and represent the company in a variety of community-facing initiatives. This role requires a deep commitment to our mission of delivering exceptional care, while also ensuring operational efficiency, regulatory compliance, and confidentiality.
Learn more about how we show we value our team and why they love working at ComForCare.
Benefits
- Paid Time Off
- Referral program
- Working Advantage Discount Program
- Free legal consultations
- Pharmacy discount card
- Virtual Concierge services
- Employee Assistance Program
- Auto, Home & Pet Insurance
- Identity Theft Protection
- Short-Term Disability Insurance
- Accidental Injury Insurance
- Critical Illness Insurance and more
- High school diploma or G.E.D. certificate
- Minimum of one (1) year of experience in community relations, marketing, or a related field
- Self-driven, disciplined, and determined to independently drive results
- Experience in marketing and relationship-building in the healthcare industry is preferred but not required
- Strong communication skills to effectively engage with referral sources, clients, families, and internal teams
- Knowledge of social media, SEO, and digital marketing strategies is a plus
- Establish, implement, and manage community outreach initiatives to build brand awareness and generate referrals
- Develop and negotiate contracts with managed care companies, government agencies, and other payers to ensure optimal service delivery and reimbursement
- Ensure that client service requests are met according to individual care plans and client preferences
- Implement workflow systems to optimize business operations and ensure compliance with agency policies and regulations
- Participate in quality improvement activities and attend required meetings and training programs
- Cultivate strong relationships with referral sources such as social workers, case managers, discharge planners, hospitals, senior living communities, rehab centers, and other healthcare professionals
- Conduct regular visits to potential and existing referral sources to promote ComForCare’s services and encourage referrals
- Educate potential clients and families about the benefits of home care services, aiming to increase client acquisition
- Conduct group and one-on-one presentations on various topics to educate referral sources and the community
- Be available during non-traditional hours as needed to manage and grow the business
- Perform additional duties as assigned
What we are looking for
What you will be doing
By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.
Equal Opportunity Employer : Disability / Veteran.
Salary : $21 - $25
