What are the responsibilities and job description for the Scheduling Specialist position at ComForCare?
ComForCare is a premier provider of in-home care services with locations in the U.S. and Canada. Our mission is to improve the quality of life and level of independence for every client and family receiving our services. Whether it is in a private home, independent or assisted living community, or skilled care facility, we help seniors live independently in their own home. Our services include Alzheimer's disease and dementia care, personal care, respite care for families, chronic condition management, transportation, and more.
This is a full-time on-site role as a Scheduling Specialist at our Glen Burnie, MD location. The Scheduling Specialist will be responsible for appointment scheduling, effective communication with clients and caregivers, providing exceptional customer service, and ensuring accuracy and efficiency in scheduling processes.
- Appointment Scheduling and Organization Skills
- Excellent communication and customer service skills
- Knowledge of medical terminology
- Ability to multi-task and prioritize tasks
- Attention to detail and accuracy
- Experience in a healthcare or home care setting is a plus
- High school diploma or equivalent
