What are the responsibilities and job description for the Night Auditor position at Comfort Inn and Suites Madisonville KY?
We are looking for a Front Desk Night Auditor, 3 nights a week to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Will also be responsible for setting up and starting breakfast each morning.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations
- Setting up and starting breakfast each morning
Job Type: Part-time
Pay: $10.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- On call
- Overnight shift
- Rotating weekends
- Weekends as needed
People with a criminal record are encouraged to apply
Application Question(s):
- Do you have any customer service experience?
- Do you have any computer knowledge/skills?
- Why are you interested in this position?
- What makes you a good fit for our company?
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel & Accommodations Guest Services Staff: 1 year (Preferred)
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $10
