What are the responsibilities and job description for the Front Desk Associate position at Comfort Inn and Suites - Orangeburg by Choice...?
**Overview:** We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional guest services. This position offers an exciting opportunity to be the face of our resort and ensure guests have a memorable experience. **Duties:** - Greet guests in a friendly and professional manner - Check guests in and out of the hotel - Answer phone calls and assist with inquiries - Handle reservations and cancellations - Provide information about hotel services and amenities - Assist with guest requests and resolve any issues promptly - Perform night audit duties as needed **Requirements:** - Previous experience in hospitality or hotel management preferred - Excellent customer service skills - Strong communication skills, both verbal and written - Proficiency in phone systems and phone etiquette - Ability to work in a fast-paced environment - Bilingual skills are a plus - Knowledge of night audit procedures is advantageous Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic environment where your dedication to guest satisfaction will be valued. If you are passionate about providing exceptional service and creating positive guest experiences, we would love to hear from you.
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Schedule:
- Evening shift
- Night shift
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Orangeburg, SC 29118 (Required)
Ability to Relocate:
- Orangeburg, SC 29118: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $14
