Demo

Front Desk Agent/Night Auditor

Comfort inn Hanford
Hanford, CA Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 4/3/2025

Job Overview
We are seeking a dedicated Front Desk Clerk/Night Auditor to join our team. This position plays a crucial role in ensuring exceptional guest experiences by managing front desk operations and providing excellent customer service during the night shift.

Duties
- Greet guests warmly and assist them with check-in and check-out procedures
- Handle guest inquiries, requests, and complaints promptly and professionally
- Process reservations and cancellations accurately
- Perform night audit procedures to reconcile daily transactions and prepare reports
- Ensure the safety and security of guests by monitoring the premises during the night shift
- Assist with administrative tasks such as filing, data entry, and maintaining guest records

Skills
- Strong customer service skills with a focus on guest relations
- Excellent phone etiquette and communication skills
- Knowledge of hospitality management practices
- Ability to multitask and work efficiently in a fast-paced environment
- Proficiency in hotel management software is a plus
- Bilingual proficiency is advantageous for interacting with diverse guests

If you are passionate about hospitality, possess excellent communication skills, and thrive in a dynamic environment, we invite you to apply for this rewarding Front Desk Clerk/Night Auditor position.

Job Types: Full-time, Part-time

Pay: $16.00 per hour

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evenings as needed
  • Evening shift
  • Every weekend
  • Holidays
  • Morning shift
  • Nights as needed
  • Night shift
  • On call
  • Overnight shift
  • Rotating weekends
  • Weekends as needed

Experience:

  • Hotel experience: 1 year (Required)

Ability to Commute:

  • Hanford, CA 93230 (Required)

Work Location: In person

Salary : $16

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