What are the responsibilities and job description for the Front Desk Agent position at Comfort Inn-Medford?
Comfort Inn Medford, NY is looking for guest-focused, friendly, outgoing individual to greet and assist guests as our Front Desk Agent. The ideal candidates must multi-task effectively and must be able to work in a fast-paced environment.
- Check in guests, Check out guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies.
- Approach all encounters with guests and associates in a friendly service-oriented manner.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
- Comply at all times with hotels standards and regulations to encourage safe and efficient hotel operations.
- Maintain a friendly and warm demeanor at all times.
- Follow safety and emergency procedures according to Hotel standards.
- Perform any other duties as requested by the Guest Services Manager or any other member of management.
Extensive Knowledge of all Hotel Procedures is Plus but not required
We are looking for afternoon shift(3:00 PM to 11:00 PM).
Must work Weekend and Hoildays.
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 16 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $17