What are the responsibilities and job description for the Night Auditor/Front Desk Clerk position at Comfort Inn & Suites Allen Park - Dearborn?
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out
Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Handle guest check-ins and check-outs efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with requests and provide information about hotel services and amenities
- Process reservations and cancellations accurately
- Handle cash and credit card transactions following hotel procedures
- Maintain a neat and organized front desk area
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Overnight shift
Experience:
- Front desk: 2 years (Required)
Ability to Commute:
- Allen Park, MI 48101 (Required)
Ability to Relocate:
- Allen Park, MI 48101: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $18