What are the responsibilities and job description for the Sales Manager position at Comfort Inn & Suites Clemson University Area?
Job Summary
We are seeking a dynamic and results-driven Hotel Sales Director to lead our sales team and drive revenue growth. The ideal candidate will have a strong background in hospitality sales, excellent leadership skills, and a proven track record of achieving sales targets. This role involves developing and implementing strategic sales plans, negotiating group blocks and rates, building and maintaining client relationships, and collaborating with other departments to ensure customer satisfaction.
Duties
- Develop and implement strategic sales plans to achieve hotel revenue goals.
- Identify new markets and business opportunities to increase sales.
- Manage and oversee the daily operations of the sales department.
- Attend revenue calls and sales calls biweekly.
- Negotiate group blocks and room rates with a variety of organizations and clients nationally and internationally.
- Negotiate room rates/packages with corporate clients.
- Develop strong relationships with clients to maintain high levels of satisfaction and loyalty.
- Manage key accounts and large contracts.
- Prepare monthly, quarterly, and annual sales forecasts.
- Coordinate with the marketing team to create effective advertising strategies.
- Organize and attend sales exhibitions, meetings, and industry events.
- Prepare regular reports and analysis on sales performance.
- Collaborate with other hotel departments to ensure customer satisfaction.
- Manage customer complaints promptly and professionally.
Experience
- Proven experience in hospitality sales or a similar role, demonstrating strong leadership capabilities.
- Solid understanding of business, sales, and communications.
- Excellent customer service skills with the ability to build rapport with clients.
- Familiarity with Property Management Systems, Choice Advantage, SkyTouch, etc.
Join our team in this dynamic and growing, newly renovated, and prospering Comfort Inn and Suites hotel in Tiger Town(Clemson, SC).
Job Type: Full-time
Pay: $16.50 - $18.00 per hour
Ability to Relocate:
- Clemson, SC 29631: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18