What are the responsibilities and job description for the Assistant Manager position at Comfort Inn & Suites?
Job Overview
We are seeking an Assistant Manager to join our team, responsible for supporting the overall operations and management of the hotel. The ideal candidate will assist in various aspects of hotel management, ensuring smooth daily operations and exceptional customer service.
Duties
- Assist in overseeing daily store activities, including sales, customer service, and staff supervision
- Handle cash transactions and ensure accuracy in cash handling procedures
- Support inventory management by monitoring stock levels and assisting with restocking
- Manage shifts effectively, ensuring proper staffing and adherence to schedules
- Provide leadership to the team, fostering a positive work environment
- Assist in driving sales through effective merchandising and promotion strategies
Qualifications
- Proven experience in retail sales or customer service
- Strong leadership skills with the ability to motivate and guide a team
- Proficiency in cash handling procedures
- Bilingual proficiency is a plus
- Knowledge of sales management techniques
- Ability to multitask and work in a fast-paced environment
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Application Question(s):
- A prospective client tells you she has used your main competitor for 10 years and likes their product.
What would you do?
A. Ask what she would change about your competitor’s product
B. Acknowledge the long-standing relationship, but tell her you should be her supplier
C. Tell her about your product and leave a sample
D. Highlight your competitor’s drawbacks and how your product is superior
E. Thank her for her time and ask for referrals you can pursue
- Ahmad is working with his team when another supervisor comes up to him and says, "You should keep an eye on the incompetent people who work for you. They left a mess yesterday that my team had to clean up." Ahmad was unaware of the incident.
What should Ahmad say to her?
A. Tell her that he'd prefer to talk about it in private later
B. Tell her that she's being unprofessional
C. Ask her if she has proof that his team left the mess
D. Thank her for letting him know and promise to talk to his team
E. Apologize for the mess on behalf of his team
- A client is upset about a service delay. He's speaking loudly and attracting attention.
What would you do?
A. Acknowledge his feelings and explain how you'll try to speed things up
B. Politely ask him to calm down and explain that getting upset won't help speed things up
C. Explain that all clients are equally important and you're doing your best
D. Suggest he contact the customer service hotline
E. Direct him to speak to your supervisor
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Pueblo, CO 81008 (Required)
Ability to Relocate:
- Pueblo, CO 81008: Relocate before starting work (Required)
Work Location: In person
Salary : $16
