What are the responsibilities and job description for the Guest Service Associate position at Comfort Inn & Suites?
Overview
We are seeking a dedicated and enthusiastic Guest Service Agent to join our team. This role is essential in creating a welcoming atmosphere for our guests, ensuring their needs are met with exceptional customer service. The ideal candidate will possess strong communication skills and a passion for helping others, making them the first point of contact for our valued customers.
Duties
- Greet and assist guests upon arrival, providing information about services and amenities.
- Handle cash transactions accurately and efficiently
- Address guest inquiries and resolve any issues promptly to ensure a positive experience.
- Maintain knowledge of current promotions, products, and services to effectively assist customers.
- Collaborate with team members to ensure smooth operations and excellent service delivery.
- Keep Lobby area appearance looking great
- Qualifications
- Previous experience in customer service or retail sales is preferred.
- Strong credit card and cash handling skills with attention to detail.
- Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse clientele.
- Ability to work in a fast-paced environment while maintaining professionalism under pressure.
- A proactive approach to problem-solving with strong interpersonal skills.
- Able to adapt to software easily
Join us as a Guest Service Agent and be part of a dynamic team committed to delivering outstanding service!
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- 8 hour shift
- Overnight shift
Work Location: In person
Salary : $16 - $20
