What are the responsibilities and job description for the Hotel Front Desk Clerk position at Comfort Inn & Suites?
About us
Comfort Inn & Suites is a small hospitality business in Butler, PA. We are a customer-centric business and our goal is to give our guests the best possible experience during their time with us.
Our work environment includes:
- Modern office setting
- Growth opportunities
- A very experienced team who are wonderful & engaging to train with
We are looking for a Front Desk Receptionist to join our team. The successful candidate will be responsible for providing excellent customer service to guests, managing reservations, and assisting with administrative tasks. The ideal candidate will have strong communication and organizational skills, a friendly and professional demeanor, and the ability to multi-task in a dynamic environment.
Responsibilities:
- Greet and welcome guests upon arrival.
- Answer incoming calls and direct them to the appropriate department or personnel.
- Maintain a neat and orderly front desk area.
- Assist guests with check-in and check-out procedures.
- Provide information about the hotel, its services, and the surrounding area.
- Handle guest complaints in a professional manner.
- Keep track of guest room availability.
- Process payments for guests.
Job Types: Full-time, Part-time
Pay: $11.50 - $13.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Free parking
- Health insurance
- Paid time off
- Parental leave
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Overnight shift
- Weekends as needed
Ability to Relocate:
- Butler, PA 16001: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $13
