What are the responsibilities and job description for the Housekeeping Attendant position at Comfort Inn & Suites?
JOB TITLE: Room Attendant/Housekeeping Attendant
REPORTS TO: House Keeping Supervisor
POSITION SUMMARY:
Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.
ROOM DUTIES AND RESPONSIBILITIES:
- Enters and prepares the room for cleaning.
- Makes bed.
- Dusts the room and furniture.
- Replenishes guestroom and bath supplies.
- Cleans the bathroom.
- Cleans the closet.
- Vacuums the carpet.
- Checks and secures the rooms.
- Replenish amenities according to the operational standards.
- Deliver and retrieve items on loan to guests e.g. iron and ironing boards
- Ensure security of guest rooms and privacy of guests
- Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
- Cleans guest bathroom/bed room/floor corridor.
- Responsible for replenishment of guest complimentary water.
- Responsible for the cleanliness and maintenance of his work area.
- Responsible for the Hotel property in the work area.
- Attends to guest calls, guest requests /guest complaints in the area assigned to him.
- Authorized to enter in guestrooms for cleaning and providing turndown services as per requirement.
- Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
PREREQUISITES:
Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.
Experience:
Previous hotel-related experience desired.
Alabama Hotels develops and operates limited-service hotels and is devoted to providing its hotel guests with the best possible experience while creating value and superior investment returns through its strategic focus on investing, hands-on approach to management and its principals’ unique combination of skills.
Job Types: Full-time, Part-time
Pay: $10.00 - $11.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning: 1 year (Preferred)
Ability to Relocate:
- Scottsboro, AL 35768: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $11