What are the responsibilities and job description for the Night Auditor/Front Desk Clerk position at Comfort Inn & Suites?
## Job Summary
We are seeking a Front Desk Agent to join our team at a hotel/resort. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and representing the hotel in a professional manner.
## Duties
- Greet and check-in guests in a friendly and efficient manner
- Handle guest inquiries and provide information about hotel services and amenities
- Assist with reservations, check-outs, and payment processing
- Manage phone calls and reservations with excellent phone etiquette
- Perform night audit procedures as needed
- Collaborate with other hotel staff to ensure guest satisfaction
- Maintain a clean and organized front desk area
## Experience
- Previous experience in hospitality or hotel management is preferred
- Proficiency in using phone systems and hotel software
- Strong customer service skills with a focus on guest satisfaction
- Ability to work in a fast-paced environment and handle multiple tasks efficiently
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests!
Job Type: Part-time
Pay: $12.00 - $12.50 per hour
Expected hours: 24 – 32 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Every weekend
- Rotating weekends
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Daphne, AL 36527 (Required)
Ability to Relocate:
- Daphne, AL 36527: Relocate before starting work (Preferred)
Work Location: In person
Salary : $12 - $13
