What are the responsibilities and job description for the Night Auditor/Front Desk Clerk position at Comfort Inn & Suites?
We are seeking a detail-oriented and customer-focused Front Desk
Evening Clerk/Night Auditor to join our team. This position plays a crucial role in ensuring
exceptional guest experiences during both day and night shifts.
**Duties:** -
Greet guests in a friendly and professional manner - Check guests in and out, handling
reservations and cancellations - Provide information about hotel services, amenities,
and local attractions - Handle guest inquiries, requests, and complaints promptly and
courteously - Perform night audit procedures to ensure accuracy of guest accounts -
Process payments and maintain accurate financial records - Monitor security cameras
and report any suspicious activities - Assist with administrative tasks as needed
**Experience:** -
Previous experience in guest services or front desk operations
preferred - Knowledge of hotel management systems and phone systems - Familiarity
with night audit processes is a plus - Strong communication skills with excellent phone
etiquette - Multilingual abilities are advantageous in serving diverse guests This
position offers the opportunity to work in a dynamic hospitality environment where you
can enhance your customer service skills and contribute to the overall guest
satisfaction. If you are passionate about providing exceptional service and thrive in a
fast-paced setting, we invite you to apply for this rewarding role.
Job Types: Full-time, Part-time
Pay: $15.00 - $17per hour
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 16 – 24 per week
Benefits:
- Flexible schedule
- Free parking
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Evenings as needed
- Every weekend
- Night shift
- Overnight shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Rochester, MN 55901 (Required)
Work Location: In person
Salary : $15 - $17
