What are the responsibilities and job description for the Scheduling Coordinator: Galloway, starting at 50k position at Comfort Keepers Galloway, NJ?
We are seeking an energetic, compassionate, and organized puzzle-solver who loves tackling challenges head-on and genuinely cares about making a positive impact on people's lives. As a Scheduler, you will be an integral part of our team, collaborating to manage and coordinate a diverse and intricate schedule of care assignments each week.
As a crucial team player, you'll be at the forefront of ensuring that our clients receive top-notch home care, while also supporting our caregivers in delivering quality service. Your responsibilities will include proactively building positive relationships, providing personal and responsive service, and managing the day-to-day scheduling needs that keep our operation running smoothly.
What You'll Be Doing:
- Handling the daily ebb and flow of client and caregiver scheduling needs.
- Embracing the challenge of managing changes to the schedule and resolving day-to-day scheduling issues with finesse.
- Providing excellent customer service that goes beyond the ordinary, ensuring satisfaction for clients, caregivers, and their families.
- Supporting fellow team members as needed and fostering a collaborative spirit, including assisting with onboarding and orienting new caregivers to create a welcoming and prepared workforce.
- Bringing your problem-solving skills to the forefront, addressing concerns, and actively participating in creating solutions.
Benefits That Await You:
- Comprehensive health, vision, and dental insurance coverage
- 401k
- Paid time off
Requirements to Thrive:
- Scheduling experience is preferred, but if you're a quick learner and adaptable, we want to hear from you.
- A clear background check to ensure trust and reliability.
- Healthcare administration experience is a bonus, but a genuine passion for making a difference is the key.
Your Main Assignments:
- Propel the schedule forward, anticipating and addressing day-to-day changes with agility.
- Be the beacon of excellent customer service for clients and caregivers, ensuring their experience is second to none.
- Take on occasional on-call duties after hours for emergency situations, showcasing your dedication to the well-being of our clients and caregivers.
Your Impactful Role: As the Scheduler, you'll be the driving force behind the Client and Caregiver Experience. From meticulous schedule management to proactive communication and unwavering support, you'll be shaping the foundation of quality care that defines Comfort Keepers of Southern New Jersey.
If you're ready to embark on a journey filled with excitement, challenges, and meaningful connections, apply now and be a part of our team, making a difference in the lives of our clients and caregivers every day. This is not just a job; it's an opportunity to be the heartbeat of our compassionate community.
