What are the responsibilities and job description for the Business Development Manager position at Comfort Keepers of St. Cloud, MN?
Business Development Manager
Job Summary:The Business Development Manager is responsible for driving measurable growth in client services by strengthening existing referral partnerships and sourcing new strategic relationships. This role is highly results-driven, with success measured by increased client admissions, service hours, and revenue growth. The ideal candidate is a proactive problem-solver who can identify, establish, and optimize key partnerships to position our company as the preferred home care provider in the region.
Key Responsibilities:
1. Expand & Optimize Referral Partnerships
- Strengthen relationships with existing referral sources (hospitals, skilled nursing facilities, assisted living communities, home health agencies, etc.) to increase the number of clients and service hours.
- Target and establish new high-value relationships with professionals who influence senior care decisions, such as:
- Hospital case managers & discharge planners (ensuring seamless transitions to home care).
- Financial advisors & elder law attorneys (who manage funds for seniors needing home care).
- Social workers & care coordinators (who assess and refer seniors to services).
- Develop a strategic engagement plan for the local hospital system to position our company as the preferred home care provider and increase their referral volume.
- Create and execute a business development strategy to drive new service opportunities and increased revenue.
- Analyze hospital discharge processes and develop solutions to ensure our services are seamlessly integrated into their patient care pathway.
- Network within senior care and financial planning communities to identify untapped opportunities for service growth.
- Monitor referral trends, analyze gaps, and implement strategies to improve conversion rates from referrals to active clients.
- Performance will be measured by increases in:
- New client admissions from referral sources.
- Service hours per referral partner.
- Revenue growth from expanded partnerships.
- Market share within key organizations (hospitals, financial services, etc.).
- Track all outreach efforts, referral source engagement, and business development activities in a CRM system.
- Provide weekly reports on progress, wins, challenges, and action plans.
- Proven ability to drive client service growth through business development.
- 3 years of experience in sales, business development, or relationship management (preferably in healthcare, home care, or senior services).
- Established relationships in the healthcare or senior financial services industry are a plus.
- Ability to develop and execute strategic plans to secure referral partnerships.
- Strong problem-solving and negotiation skills to position our company as the top choice for home care services.
- Valid driver’s license, auto insurance, and reliable transportation required.
Salary and Benefits:
- 80 Vacation Hours
- 40 Sick Hours
- 9 Paid Holidays Off
- Medical, Dental, Vision, and Life
- Weekly Paychecks
- Mileage Paid If No Company Vehicle Available
- Salary Negotiable
Work Environment:
This role is primarily field/community-based, requiring the ability to adapt to various weather conditions. Candidates must also be comfortable working from their vehicle as needed.
Physical Demands:
Duties include walking, sitting, and standing, with occasional lifting of files or records (typically under 5 pounds). The ability to operate a motor vehicle is required. When in the office, extended periods of computer and phone use may be necessary.
